Questions you might want to ask us
You can fund your GeniePay wallet via bank transfer or debit/credit cards. Once your wallet is funded, you can easily use it to pay for services or top-ups directly from the app.
You can download GeniePay app from the App Store if you are using an iPhone or from the Google Play Store if you use an Android device. Simply search for our app, click download, and follow the on-screen instructions to install it.
Absolutely. We prioritize your security and use advanced encryption technologies to protect your personal information. All transactions are securely processed to ensure your data is safe.
You can pay for a wide range of services including electricity, water, internet data plans, and airtime top-ups. Our app supports all major service providers to offer you the utmost convenience.
GeniePay simplifies all your payment needs by offering a secure, fast, and user-friendly platform. From paying utility bills to topping up data and airtime, GeniePay provides a seamless experience, saving you time and effort.
You can fund your GeniePay wallet via bank transfer or debit/credit cards. Once your wallet is funded, you can easily use it to pay for services or top-ups directly from the app.
If your card is not working, ensure that your card details are correct and that there are sufficient funds in your account. You can also try another payment method or contact your bank for assistance.
If you were debited for a failed transaction, don't worry! The transaction will automatically reverse, and your funds will be refunded within a few minutes. If the issue persists, please contact our customer support for further assistance.
Still have questions?Get in touch